Are animals permitted in Hotels and Pousadas?

Service animals are permitted at no additional cost. The guest must provide proper proof at check-in and a note should be left in the reservation comments.

In the case of Hotels, pets are not accepted (with the exception of Pestana Carlton and Pestana Village where dogs up to 5kg are accepted, at an additional cost of € 20.00 per day and Pestana Vintage Porto and Pestana Porto - Goldsmith where dogs up to 15kg are accepted, with an additional cost of € 25.00 per day).

In some Pousadas the "Dog Friendly" policy allows access of animals up to 15kg - Pousada de Lisboa, Pousada de Marvão, Pousada Convento de Arraiolos, Pousada Palácio de Estoi, Pousada Convento de Tavira, Pousada de Sagres, Pousada Mosteiro de Guimarães, Pousada Mosteiro de Amares, Pousada da Serra da Estrela, Pousada da Ria, Pousada de Viseu, Pousada Castelo de Palmela, Pousada Convento de Vila Viçosa, Pousada Castelo de Alcacer do Sal, Pousada de Vila Real Santo António and Pousada de Bragança.

The booking in these units have the additional cost of € 25 per night including a kit for the animal (bed, feeder / water fountain, floor base, hygienic bag and food packaging). The payment is made at the Hotel / Pousada and should be left a reference in the reservation comments.